Privacy Policy

Pulse Nutrition (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products. By using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in various ways, including when you visit our website, make a purchase, sign up for our newsletter, or contact us. The types of information we collect include:

a) Personal Information

Personal information is any data that can identify you directly or indirectly, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through our third-party payment processors)

b) Non-Personal Information

Non-personal information is collected automatically when you interact with our Site, including:

  • Browser type and version
  • IP address
  • Pages visited on our Site and time spent
  • Referring site (if you arrived from another site)

We may use cookies and similar tracking technologies to collect this non-personal information.

2. How We Use Your Information

Pulse Nutrition uses your information to:

  • Process and fulfill your orders, including sending order confirmations, shipping notifications, and any necessary updates
  • Respond to your inquiries or customer service requests
  • Send marketing and promotional communications, if you have opted in to receive them
  • Improve our Site, products, and user experience through analytics
  • Comply with legal obligations and resolve any disputes that may arise

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, shipping companies, marketing providers).
  • Legal Compliance: When required by law, such as in response to a subpoena or other legal request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We are committed to protecting the security of your personal information. We implement reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no online data transmission or storage method can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and improve our services. You may choose to disable cookies through your browser settings, but doing so may affect the functionality of our Site.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal requirements and legitimate business needs.
  • Marketing Opt-Out: Opt-out of receiving marketing emails by following the unsubscribe instructions included in those emails or by contacting us directly.

To exercise any of these rights, please contact us at the information provided below.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

9. International Transfers of Data

If you are accessing our Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia, where our servers are located. By using our Site, you consent to this transfer, storage, and processing of your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Pulse Nutrition
58 BARRBAL DRIVE, BONNIE DOON, QLD, 4873, AUSTRALIA
0401830231
info@pulsenutritionau.com